I suggest reaching out to our Customer Care Team. Also, I encourage you to report the fraudulent activity to our Intuit Security team by sending an email to the Community is a public forum, we'll need to collect some personal information to pull up your account. If you receive an Intuit email you aren't sure about, see our security notices for details of suspicious emails reported by other customers.

Our emails will always come from an email address that ends with This includes Any link we send you in an email will always be for an address.We’ll never ask for your personal info in an email.If you're not sure whether an email came from Intuit, look for the following signs: These scams come in a variety of forms, but they all look pretty convincing. Suspicious email is sometimes a scam to get you to provide personal information. Thanks for letting us know that you also received a suspicious email, I'll make sure you get the best support available who can investigate this matter accordingly and provide you with the appropriate details you need.

Norton lifelock customer support